wamleMedia
WhatsApp Business

WhatsApp Business automation for busy teams

Customers expect a quick answer on WhatsApp, about orders, opening hours and delivery. Kwamle Media replies for you, confirms orders in one tap and shares the chats with your team.

Start free See how it works

7-day free trial · No credit card required · Cancel anytime

WhatsApp · Your business
Hello, are you open tonight? I want to order for four people.
Good evening, Daniel! Yes, we are open. Shall I send you tonight's menu here?
Yes, and can you deliver to the marina?
Yes, we deliver there. Here is the menu, just reply with your order.

WhatsApp is where many customers feel most at home, so it is where they ask the most questions. One phone and a few busy people cannot keep up when messages arrive all day, and the same answers get typed again and again. WhatsApp Business automation with Kwamle Media takes care of the routine messages and leaves your team free for the conversations that need them.

It runs on the official WhatsApp Business Platform. The AI answers questions in your voice, ready templates cover the messages you send often, and every chat is shared in one inbox.

How it works

  1. Connect your business number

    Connect your number through the official WhatsApp Business Platform from your Kwamle Media dashboard. No code is needed.

  2. Set up automatic replies

    Write instructions for the AI and add sample answers: opening hours, delivery areas, how to order. It replies in your tone and in the language you choose.

  3. Prepare your message templates

    Save templates for the messages you send most, such as an order update or a reminder, and reuse them instead of typing the same text each time.

  4. Confirm orders and recover carts

    Orders from your Kwamle Media store can be confirmed by the customer with one tap. Shoppers who left items in their cart get a reminder on WhatsApp.

  5. Work as one team

    All chats land in the unified inbox. Assign conversations to team members, add tags, and take over from the bot whenever a person is needed.

Who it is for

Businesses whose customers would rather send a WhatsApp message than call.

  • Restaurants and delivery kitchens that take orders and questions about the menu.
  • Stores with cash on delivery that want each order confirmed before shipping.
  • Service businesses that collect booking requests and answer questions about prices and availability.
  • Support teams that share one business number between several people.
  • Shops with loyal customers who reorder and ask the same things often.

Questions about WhatsApp Business automation

Is this the official WhatsApp?

Yes. Kwamle Media connects through the official WhatsApp Business Platform, not through unofficial tools.

What kind of questions can the bot answer?

Anything you teach it: opening hours, delivery, how to order, product details. It follows the instructions and samples you write, and passes unclear chats to your team.

Can several people answer from the same number?

Yes. The unified inbox lets your team share the conversations, assign them to each other and add tags, so everyone can see who is handling which customer.

What are message templates for?

They are ready messages for things you send often, like order updates or reminders. You write them once and reuse them.

Can it confirm orders on WhatsApp?

Yes. Orders from your Kwamle Media store can be confirmed by the customer with one tap before you ship them.

Can it connect to the tools I already use?

You can export data to Google Sheets, sync leads to a CRM, or send events to another system through webhooks.

Try it on your own channels

Start your free trial and set up your first automation in minutes.

Start free All solutions

More solutions

Order confirmation

Every order confirmed by the customer on WhatsApp with one tap, then shipped with the tracking link sent in the chat.

Unified inbox

Messages and comments from all your channels on one screen, shared by your team, with a bot that hands over to a person.

Restaurants and cafés

Menu and delivery answers, orders taken in the chat and a WhatsApp confirmation for each one, while the kitchen keeps cooking.

Read on the blog

E-commerce

Selling inside the chat: from first message to payment

The six steps of an order that happens entirely inside a conversation, what to automate and what to keep human, and the mistakes that lose customers before they pay.

· 3 min read