Messenger store bot

A Messenger bot for online stores that takes the order

Shoppers message your Page to ask about sizes, colours and delivery. Kwamle Media gives them a bot that shows the product, answers in your voice and walks them to checkout.

7-day free trial · No credit card required · Cancel anytime

Messenger · Your store
Hi, is the linen shirt still in stock in blue?
Hi Omar! Yes, it is. Here is the product card. Which size do you wear?
Large. Can I pay when it arrives?
Yes, cash on delivery works. Tap "Order" and I will take your address.

Most store messages are the same few questions: is it in stock, what sizes, how much is delivery, how do I pay. Answering them by hand all day leaves no time to run the store, and a slow answer is often a lost sale. A Messenger bot for online stores from Kwamle Media answers these questions for you, shows the right product and keeps the shopper moving toward the order.

You build the bot visually, without writing code. Fixed steps handle what every store needs, and the AI handles the questions you did not plan for, in the tone you choose.

How it works

  1. Link your Facebook Page

    Use Facebook's official login to connect the Page your customers already message. One login can hold several Pages and brands, each with its own bot.

  2. Draw the conversation

    Start from a template or a blank canvas and drag in blocks: send a message with text, an image, a video or a product card; ask a question and save the answer; add a condition to split the path; tag the shopper.

  3. Show products and collect the order

    The bot sends product cards with photos and a checkout link. Variants such as size and colour come from your store. Shoppers pay by card through the payment gateway you connect, or choose cash on delivery.

  4. Let the AI cover the rest

    Add an AI Reply block for open questions. It follows the instructions you write and your brand voice. When a chat needs a person, it moves to the unified inbox and your team takes over.

  5. Bring people into the chat

    Share an m.me link in your posts and bio, or add the Send-to-Messenger or checkbox plugin to your website. Later, send broadcasts to your subscribers about new arrivals.

Who it is for

Stores that sell through chat and want each conversation to end in an order.

  • Fashion and shoe stores that get size and colour questions all day.
  • Beauty and skincare shops whose buyers ask about shades and product use.
  • Home and gift stores with large catalogues and many similar items.
  • One-person stores where the owner also packs and ships.
  • Stores with a website that want to bring website visitors into Messenger.
  • Agencies that build store bots for several clients from one login.

Questions about Messenger bots for stores

Do I need to know how to code?

No. The builder is drag and drop. You can start from a ready template and change the words, the products and the order of the steps.

Can the bot show my real products?

Yes. It sends product cards from your Kwamle Media store, with photos, variants and a link to checkout inside the chat.

How do customers pay?

By card through the payment gateways you connect, or by cash on delivery. You choose which options to offer.

What if a shopper asks something the bot does not know?

The AI Reply block answers using the instructions and voice you set. If the question needs a person, the chat goes to your team in the unified inbox.

Can the bot talk to my other systems?

Yes. An HTTP Request block can call an external system during the chat, and you can also send data out through webhooks or Google Sheets.

Can I try it before paying?

Yes. There is a 7-day free trial with no credit card, and you can cancel at any time.

Try it on your own channels

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