wamleMedia
Electronics and gadget shops

Social media automation for electronics shops, from specs to delivery

Buyers want the exact model, the storage, the warranty and the delivery options before they pay. Kwamle Media answers from the details you give it, sends the product card and confirms the order on WhatsApp.

Start free See how it works

7-day free trial · No credit card required · Cancel anytime

Messages · Phones and accessories
Hi, does this phone come with 256GB? And what does the warranty cover?
Hi Alex! Yes, 256GB comes in black and silver, and the warranty details are on the card.
Black please. Can I pay cash on delivery?
Yes. Your order is in. Tap confirm on WhatsApp and we will prepare the shipment.

Electronics buyers ask precise questions: which model, how much storage, will it fit my laptop, what does the warranty cover. A slow or vague answer loses the sale, and the same questions arrive all day. Social media automation for electronics shops with Kwamle Media answers from the specs and policies you give it, shows the right variant on a product card and takes the order in the chat.

Before an order ships, the customer confirms it on WhatsApp with one tap. Shoppers who leave a cart halfway get a reminder, so a busy season does not end with a pile of unanswered messages and unfinished orders.

How it works

  1. Add products with their real variants

    Create products with variants for storage, colour or model, sorted into categories such as phones, laptops and accessories. Add coupons for offers and set shipping costs by region. The store can also run on your own domain.

  2. Give the AI your specs and policies

    In AI Studio, paste the key specs, compatibility notes, warranty terms and delivery areas. The AI answers from what you write, so keep it current, and tell it to pass any question it cannot answer to your team.

  3. Sell with product cards in the chat

    When someone comments "price" under a post, they get a public reply and the product card in a private message. They choose the variant and check out in the chat, paying by card through your connected gateway or in cash on delivery.

  4. Confirm on WhatsApp, then ship

    Every order can be confirmed on WhatsApp with one tap before it ships. With your own shipping account connected, a shipment is created and the tracking link is sent to the customer in the chat.

  5. Get ready for peak seasons

    Before big sale days, schedule the offer posts and videos, prepare broadcasts to subscribers and switch on abandoned-cart reminders on WhatsApp. Bulk reply campaigns answer the comments on offer posts, old and new.

Who it is for

Shops that sell devices and parts to buyers who ask detailed questions before they pay.

  • Mobile phone shops with many models, storage sizes and colours.
  • Computer and laptop stores whose buyers compare specs before choosing.
  • Gaming stores selling consoles, games and accessories.
  • Accessory sellers of chargers, cases and cables with long lists of variants.
  • Home appliance stores that get questions about sizes, delivery and installation.
  • Refurbished and pre-owned device sellers that need to explain condition and warranty clearly.
  • Camera and audio shops whose buyers ask which lens or headset fits their setup.

Questions about automation for electronics shops

Does the bot know my live stock?

Not by itself. Kwamle Media does not sync stock from other systems. The bot answers from the products in your store and the instructions you wrote, so update them when a model sells out.

Can it answer technical questions correctly?

It is only as accurate as the details you give it. Add the specs that buyers ask about most, and tell the AI to hand over to your team whenever a question goes beyond them.

Which payment methods can customers use?

Card payments through the payment gateways you connect, or cash on delivery. You choose which ones to offer.

How does WhatsApp confirmation help with fake orders?

The customer confirms each order with one tap before it ships. Orders that nobody confirms do not need to leave your shop, which protects you from fake orders on expensive items.

What are abandoned-cart reminders?

When a customer starts an order and does not finish it, a reminder goes to them on WhatsApp so they can pick up where they stopped.

Can my team handle the hard questions?

Yes. Every conversation is in the unified inbox, where your team can take over from the bot and send AI-suggested replies after checking them.

Try it on your own channels

Start your free trial and set up your first automation in minutes.

Start free All solutions

More solutions

Order confirmation

Every order confirmed by the customer on WhatsApp with one tap, then shipped with the tracking link sent in the chat.

Messenger store bot

A Messenger bot that shows your products, answers questions and collects the order inside the chat.

Multilingual replies

The AI answers each customer in the language they write in, with your brand's tone, terms and forbidden words in every reply.

Read on the blog

Tips

10 ways to get your bot ready for peak season

A checklist that keeps your bot fast and available when thousands of messages arrive at once: AI caps, fallback replies, peak tests and handover to people.

· 2 min read