A product post brings questions about colours, delivery and payment while you are packing orders. Kwamle Media moves interested shoppers into a private chat, takes the order and asks for confirmation before shipping.
7-day free trial · No credit card required · Cancel anytime
A shopper asks about a product under a post, continues in private, then waits for payment and delivery details. New questions arrive while your team handles that order. Social media automation for online stores with Kwamle Media connects the first comment to the order the customer confirms.
Plan product posts, send private replies where the channel allows them, and show product cards. Shoppers check out from the conversation and confirm on WhatsApp before you ship.
Connect your business's own accounts through each platform's official login or API. Schedule product photos and videos on the connected channels that support publishing. Follow your planned posts in the smart queue while you handle orders.
Choose a keyword such as "details" on a product post. Pair a short public reply with a private message containing the product card or link, where the platform permits it. When the shopper replies there, continue within the channel's messaging rules.
Add products, photos and variants such as size and colour to your Kwamle Media store. Set shipping methods and costs by region. In Messenger, send product cards with a checkout link so shoppers can order the item they asked about.
Shoppers check out through the link in the chat, paying by card through your business's connected payment gateways or choosing cash on delivery. Set up order confirmation on WhatsApp with the order details and a confirmation button before shipping. Follow the platform's messaging rules and use approved templates when required.
Follow conversations from every channel you connect in the unified inbox. Assign chats and add tags such as "needs confirmation" or "delivery question". Your team can take over with the conversation history visible, and the bot stays quiet for that chat.
Stores that use social posts to attract buyers and conversations to complete their orders.
Scheduled product posts, comment replies, private conversations, orders through your store and WhatsApp confirmation before shipping. Your team shares the unified inbox. Each channel's options depend on what its platform allows.
Yes. Product cards include a checkout link in the conversation. Offer card payment through your business's connected gateways or cash on delivery. You choose the available options.
Yes. Set shipping methods and costs for the regions your store serves, so shoppers get the delivery details for their area when they order.
Your team checks the details with the customer from the unified inbox before deciding whether to ship. Follow the channel's messaging rules when contacting them, and resolve questions or changes before dispatch.
Yes. Schedule photos and videos for your connected publishing channels and follow them in the smart queue. Prepare posts for new arrivals or products that are back in stock.
Yes. A team member opens the conversation in the unified inbox and takes over. The bot stops answering that chat, and staff can read the earlier messages before helping the shopper.
Start your free trial and set up your first automation in minutes.
