wamleMedia
Facebook comment replies

Auto reply to Facebook comments, every one of them

People ask "how much?" under your posts at all hours. Kwamle Media answers each comment in your brand voice, sends the details privately to anyone ready to buy, and keeps spam out of the thread.

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Comments · New post
Price please? And do you deliver to my area?
Hi Sara! I just sent you the price and the delivery options in a private message.
Got it, thanks. I want to order
Great. Pick your size in the message and we will confirm the order there.

A good post brings comments, and every comment is a customer waiting for an answer. When replies take hours, the buyer has already moved on. With Kwamle Media you can auto reply to Facebook comments as they arrive: the AI reads what each person is actually asking, writes a short public reply in your tone, and opens a private conversation where the sale can happen.

It works on the post you published a minute ago and on the ones from last month that still get comments. You decide which posts, which words and which replies. The AI takes care of the rest.

How it works

  1. Connect your Facebook Page

    Sign in with Facebook's official login and pick the Pages you want to automate. No code and no developer, and you can disconnect at any time.

  2. Set your brand voice once

    In AI Studio, describe your tone, your language, the words you never use and a few sample replies. Every comment reply follows these rules.

  3. Choose the posts and the triggers

    Turn on replies for one post, a group of posts or all of them, old and new. Add keywords such as "price" or "order" when you want a fixed answer for a common question, and let the AI handle everything else.

  4. Reply in public, continue in private

    Each comment gets a short public reply, and the person gets a private message with the details: price, sizes, a product card or a link. The conversation lands in your unified inbox, where your team can step in at any moment.

Who it is for

Any business whose posts get more questions than the team can answer by hand.

  • Online stores that post products and get "price?" and "available?" under every photo.
  • Restaurants and cafés that share the daily menu and get questions about delivery and opening hours.
  • Service businesses such as clinics, salons and course creators that turn comments into bookings and sign-ups.
  • Agencies that manage comments for several brands and need one consistent voice for each.
  • Creators with busy posts who want every follower to get an answer.

Questions about auto replies to Facebook comments

Will the replies sound like a robot?

They follow the brand voice you set in AI Studio: your tone, your language and your sample replies. Keep them short and specific, and they read like a person from your team wrote them. Our blog has a guide on writing replies that do not sound automated.

Can it reply to comments on old posts?

Yes. You can run reply campaigns on old and new posts, so a post that is still getting comments months later keeps getting answers.

How do I stop it from answering spam or rude comments?

Use keyword filters to skip comments you do not want answered, and spam blocking keeps junk out of the thread. You stay in control of which comments get a reply.

What happens when a comment needs a real person?

The private conversation goes to the unified inbox. Anyone on your team can take it over from the bot and continue the chat by hand.

Do I need technical skills to set this up?

No. You connect your Page with the official login, choose your posts and write your rules in plain words. You can set up your first automation in a few minutes.

Does it work on Instagram too?

Yes. Comment replies and private messages work on Instagram as well, from the same dashboard and with the same brand voice.

Try it on your own channels

Start your free trial and set up your first automation in minutes.

Start free All solutions

More solutions

Comment to DM

Turn a keyword in the comments into a private conversation that sells, collects contacts and tags each lead.

Instagram DMs

Answer every Instagram DM and story reply right away, in your own tone, with your team one click away.

Unified inbox

Messages and comments from all your channels on one screen, shared by your team, with a bot that hands over to a person.

Read on the blog

Guide

Automated replies that do not sound like a robot

Seven habits that keep automated replies warm and useful: start from the daily questions, write like your best salesperson, let the bot admit doubt.

· 3 min read