A ring post brings questions about size, availability and changes to the design. Kwamle Media answers routine enquiries, shows product cards and keeps your team involved in custom requests.
7-day free trial · No credit card required · Cancel anytime
A ring photo brings questions while you serve customers in the shop: "Does it come in my size?", "Is it still available?", "Can you change the stone?" Social media automation for jewelry stores with Kwamle Media helps you answer routine questions and collect the details your team needs for custom work.
You provide the product details and instructions for replies. Move from a comment to a private conversation where the channel allows it, then show the product and a way to order.
Connect your business's own accounts through each platform's official login or API. Add rings, necklaces and bracelets to your Kwamle Media store, with photos and variants such as ring size or chain length. Link the store to your bot so it can show product cards and a checkout link in supported chats.
In AI Studio, add your size guide, available options and instructions for sold-out pieces. Keep product quantities and these instructions up to date. Tell the AI to use the details you supply and pass uncertain availability or fit questions to your team.
Choose a product post and a trigger such as "size" or "details". Set a short public reply and a private message with the product card or link, where the platform permits it. Continue after the customer replies, within that channel's messaging rules.
In the flow builder, use Ask Question steps to ask which piece the customer wants, the size and the change they have in mind. Save their answers for your team. A staff member takes over in the unified inbox to check what can be made and agree the details. The bot stays quiet while they reply.
Customers order catalogue pieces through the checkout link in the chat. Set up order confirmation on the supported business messaging channel so the customer can review the order and tap to confirm. Follow the channel's messaging rules. Your team checks changes or unconfirmed orders before packing.
Jewelry businesses that use product posts and conversations to help customers choose a piece.
Replies to product comments and messages, size and availability questions, product cards and orders through your store. You can collect custom requests for your team and ask buyers to confirm orders before shipping. Available actions depend on the connected channel.
Keep sizes and quantities current in the store and write availability guidance in AI Studio. The AI answers from your instructions; product cards show your store's options. When the information does not settle a question, your team checks it.
It collects what the customer wants. A person on your team checks the requested design, stone, size or engraving and confirms what your shop can offer. Use the flow to gather details and keep approval with your team.
Private replies depend on the platform's permissions and messaging rules. Configure them for supported posts on your own connected accounts. If a private reply is unavailable, invite the customer to message your shop in the public reply.
Yes, in supported chats. Cards show products from your Kwamle Media store with photos, variants and a checkout link. The buyer selects the piece and options before placing the order.
Your team reviews the conversation in the unified inbox and checks the details with the customer, within the channel's messaging rules. Resolve changes to the piece or size before deciding whether to ship.
Start your free trial and set up your first automation in minutes.
