Customers ask about a product in a message, then need somewhere to place the order. Kwamle Media connects your store on a secure custom domain to a shop inside the chat, with delivery and payment options you choose.
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Product questions arrive in your messages, while shoppers also look for a store they can visit directly. With Kwamle Media, an online store on your own domain gives them that destination and lets them order through a shop inside the chat.
Add your products and categories, set shipping costs by region, and choose the payment methods you offer. Orders can be confirmed on WhatsApp before you pack them.
Add your store's name, logo and description. Run it on your own secure custom domain so customers can open the store at your business's web address.
Add a photo, name and price for each product. Group items into categories such as clothing, bags and accessories, and add size or colour variants where needed.
Define shipping costs by region. Enable card payment through the gateways your business connects, or offer cash on delivery. Choose the methods that suit your customers and the areas you serve.
Connect your business's own accounts through each platform's official login or API, then link the store to your bot. It can show product cards with photos, variants and a checkout link inside the conversation.
Use WhatsApp order confirmation so the customer can review the details and tap to confirm. Follow the channel's messaging rules and use approved templates when required. Your team can review unconfirmed orders in the unified inbox before deciding to ship.
For merchants who want a store customers can visit directly and a way to take orders in their chats.
It includes your store on a secure custom domain, with products, categories and the delivery and payment options you configure. Customers can visit your business's web address to browse and place an order.
Yes. Your bot can show products from your Kwamle Media store as cards with a checkout link. The shopper can choose a variant and complete the order in the conversation. See how chat ordering works.
Yes. Set shipping costs for the regions you serve. Use the delivery areas and costs your business actually offers when setting up the store.
By card through the payment gateways your business connects, or with cash on delivery. You choose which options to offer.
Yes. Orders from your Kwamle Media store can be confirmed on WhatsApp before shipping, whether paid by card or due on delivery. The customer reviews the details and taps the confirmation button. Read about order confirmation.
Check the order before shipping it. Your team can use the unified inbox to review the conversation and ask the customer to clarify the details, within the channel's messaging rules.
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