wamleMedia
Language schools and tutors

Social media automation for language schools, in each student's language

Students ask about levels, evening classes and how to join while your team is teaching. Kwamle Media answers from your course details and collects enrolment requests for staff to review.

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Messages · Language school
Hello, I'm Sofia in Lisbon. Do you teach beginners in the evening?
Hi Sofia. Our beginner course meets on Tuesday evenings. Would you like to request a place?
Yes, please. I have studied a little. Who can help me choose a level?
I have noted your interest in evening classes. Our team will help with placement and review your enrolment request.

Your inbox fills with the same questions: "Do you teach beginners?", "Are there evening classes?", "How do I enrol?" Some arrive in a language your team does not speak. Social media automation for language schools with Kwamle Media answers from the course information you provide and collects requests while your teachers are in class.

You set the course details and the language rule. Students get practical answers in their own language, and your team handles placement decisions, payment questions and enrolment confirmation.

How it works

  1. Connect the school's own accounts

    Connect your school's social accounts through each platform's official login or API. Bring conversations into the unified inbox and assign enrolment enquiries to your team.

  2. Add course details and a language rule

    In AI Studio, add your course outlines, level descriptions, class days and times, and how to apply. Tell the AI to answer in the language the student uses and keep course names unchanged. Update these details when your timetable changes, and try sample questions in the languages your students use.

  3. Collect an enrolment request

    In the flow builder, use Ask Question steps to save the student's name, target language, previous study and preferred class time. Add a tag for the course they asked about. Your team reviews the request in the inbox, checks placement and confirms the place.

  4. Follow up on interest and agreed reminders

    Follow up on an earlier enquiry with help about the course or schedule the student asked about. Set up recurring notifications only for lesson reminders they agreed to receive. Before each send, check consent, opt-outs and the channel's messaging rules. Keep follow-up messages tied to that student's request.

  5. Let a person handle placement and payment

    Tell the bot that placement decisions and payment questions need a staff member. Your team can take over the conversation in the unified inbox, with the history in view. The bot stays quiet while the person helps.

Who it is for

For schools and teachers who receive course enquiries through social messages.

  • Language schools answer course and timetable questions from prospective students.
  • Independent tutors collect lesson enquiries while they teach.
  • Evening-class providers record preferred study times before staff confirm a place.
  • Schools with international students answer practical questions in the language each student uses.
  • Admissions teams see enrolment requests and take over placement or payment conversations.

Questions about automation for language schools

How can social media automation for language schools help with enrolment?

It answers routine course questions and saves the details your team needs to review a request. Staff check the student's level and the class before confirming enrolment.

Can students ask in a language they are not studying?

Yes. Tell the AI to reply in the language the student writes in, even when they are asking about a course in another language. Keep course names and level labels in the instructions. See multilingual replies.

What if a class time changes?

Update the schedule in AI Studio and any fixed replies or reminder messages you wrote. Check a sample answer before using the new timetable.

Does it decide which level a student should join?

The flow can ask about previous study and save the answer. A teacher or admissions colleague reviews it and handles placement. Keep placement decisions out of the bot's routine replies.

Can we follow up with anyone who views a course post?

No. Send follow-ups only to people who have contacted your school and meet the channel's messaging requirements. For recurring lesson reminders, get their agreement first. If they ask to stop, exclude them from future follow-ups and reminders.

Who answers questions about payment?

A staff member takes over the chat and checks the student's question. They can read the earlier messages in the unified inbox, so the course and preferred class time stay in view.

Try it on your own channels

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