For a shop in London, bring your own AI key (BYOK) might mean letting a customer service app request AI replies through the shop's provider account. The key is a private credential that authorises those requests. Check which providers the app supports before connecting your account, and decide who will review usage and spending.
Bring your own AI key (BYOK)
Bring your own AI key (BYOK) means connecting an app to your business's own AI provider account with an API key. Your business pays the provider directly for AI usage and manages its spending, while keeping the key private.
How it works in Kwamle Media
Add your provider key
In AI Studio, open Providers and add the API key from your business's provider account. Supported providers include OpenAI and Google Gemini. Anthropic Claude is also supported. The guide to connecting your own AI key explains the setup.
Choose a model and give it instructions
Choose a model in AI Studio and test it with typical customer questions. Set the tone, language and sample replies you want it to follow. For multilingual customer replies, ask it to answer in the language the customer uses. Arabic is one of the platform's 13 languages.
Use AI for replies and content
Connect your business's own social accounts through each platform's official login or API. Use AI for replies to incoming customer questions, captions and images, within the options each channel supports. Review the output before sending or publishing.
Review usage and spending
Use AI Studio's spending controls and review the AI request history in the dashboard. Each request records the provider and model used, helping you understand the activity behind replies and content.
Common questions
What does bring your own AI key (BYOK) mean?
An app uses an API key from your business's own AI provider account to request AI services on your behalf. The account and its usage charges belong to your business.
Who do I pay for AI usage?
You pay the AI provider directly for usage on your account. The app may charge separately for its own service, so check both billing arrangements.
How can I control spending with BYOK?
Review usage in your provider account and use the spending controls it offers. Check the provider's current official documentation to learn whether a budget setting sends an alert or stops requests.
How do I keep my API key private?
Enter it only in the trusted app's designated provider settings. Do not put it in public posts, screenshots or customer conversations. If it is exposed, revoke it in your provider account and replace it.
Related solutions
Read on the blog
How to choose the right AI model for your replies
Put these ideas into practice
Create a Kwamle Media account to get started.